Patients of Southern Vermont Audiology,
There is no higher priority for Southern Vermont Audiology than the health and well-being of our patients and employees. We are closely following guidance on COVID-19 (Coronavirus Disease 2019) from the Centers for Disease Control and Prevention (CDC) and the Vermont State Department https://www.healthvermont.gov/response/infectious-disease/2019-novel-coronavirus to stay on top of all developments. We fully recognize that many of the population we serve are among the most vulnerable to diseases like COVID-19 and the flu.
Our offices are open regular business hours: Monday, Tuesday, Wednesday and Friday from 8am – 5pm. We are asking the following of our patients:
- Masks are required for all those entering our office.
- We would ask that if you have been exposed to someone with COVID-19 within 2 weeks of your appointment or are experiencing any symptoms of COVID-19 within 72 hours of your appointment that you please call and reschedule.
- Dropping in can create a crowd in our waiting room. Please call our office ahead of time to schedule an appointment or a time to drop off our hearing aids for a cleaning. If an underlying condition or your age makes you more vulnerable to COVID-19, we urge you to request a healthy loved one bring in your hearing aids to the office for a cleaning (with an appointment).
As you know, we are a very small office with one provider and one receptionist. We will be booking patients with ample time in between appointments in an attempt to eliminate any overlap of patients. We will also be disinfecting both the waiting room and exam room after every appointment.
We have instructed staff to stay home if they are sick. We sincerely apologize if this means we need to reschedule your appointment!
If you need additional accommodations, please don’t hesitate to call our office to discuss.
We understand the importance of hearing at your best, especially at this time when communication is so critical. If there are any updates, we will post on our website.